Returns & Exchanges
At SIERRA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe reflects your unique style with the perfect fit and feel.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
Label and Ship
Print the prepaid shipping label from your email, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing